Privacy Policy
A legal disclaimer
Ignis & Aura (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website https://www.ignisandauracandles.com or make a purchase from us.
1. Information We Collect
We collect the following information:
• Personal details such as name, email address, phone number, and shipping address.
• Payment details through secure payment gateways (e.g., Razorpay). We do not store your card, UPI, or banking details.
• Device and usage data like browser type, IP address, and visit duration to improve your experience.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate updates, offers, and order confirmations.
• Improve our products, website, and customer experience.
3. Data Protection
Your information is stored securely and shared only with trusted partners such as:
• Razorpay (for payment processing)
• Courier partners (for delivery)
All payments are encrypted and processed via secure SSL connections.
4. Cookies
We use cookies to personalize your experience and analyze site traffic. You can disable cookies in your browser settings if you prefer.
5. Your Rights
You can request correction or deletion of your personal data anytime by writing to ignisandaura@gmail.com.
6. Updates to Policy
We may update this Privacy Policy occasionally. Continued use of our website implies acceptance of the latest version.